HDBD Terms & Conditions — Know before you use

1 General Terms & Conditions

HDBD (hdbd.pro) is an online gaming platform providing entertainment gaming services to users in Bangladesh and beyond. These Terms & Conditions constitute a legally binding agreement between HDBD and its members. By creating an account on HDBD, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

HDBD reserves the right to modify these Terms & Conditions at any time. Members will be notified of any changes via email or through the platform. Continued use of the platform following any changes will be deemed as acceptance of the updated terms.

HDBD complies with all applicable international gaming regulations. Accessing HDBD from regions where online gaming is prohibited by law is entirely at the user's own risk. HDBD accepts no liability in such cases.

2 Account Registration & Eligibility

The following requirements must be met to open an account on HDBD:

• You must be at least 18 (eighteen) years of age.
• Online gaming must be legally permitted in your country.
• All information provided at registration must be truthful, accurate, and up to date.
• Each individual may operate one account only.
• Account login credentials must not be shared with any third party.
• Identity verification (KYC) must be completed within 30 days of registration.

HDBD may request a national ID, passport, or other documents for account verification at any time. Failure to provide the required information within the specified timeframe may result in temporary account suspension.

3 Deposit & Payment Policy

Deposits on HDBD can be made via bKash, Nagad, and Rocket. The following conditions apply to all deposits:

• The minimum deposit amount is set at the rate published on the HDBD website.
• Deposits are typically credited to your account within 10 minutes.
• Only payment methods registered in your own name may be used.
• Payments from third-party accounts will not be accepted.
• If a deposit fails for any reason, please notify the HDBD support team.
• There are no hidden charges on deposits — what you send is exactly what lands in your account.

HDBD may set deposit limits under certain circumstances. This is part of our commitment to member protection and responsible gaming.

4 Withdrawal Policy

The following rules apply to all withdrawals from HDBD:

• Account verification (KYC) must be completed before submitting a withdrawal request.
• The payment method used for withdrawals must match the method used for the original deposit.
• Withdrawals are typically processed within 24 hours, though verification requirements may cause delays.
• Minimum and maximum withdrawal limits apply — full details are available on the HDBD withdrawal page.
• Wagering requirements must be met before bonus winnings can be withdrawn.
• If suspicious activity is detected, withdrawals will be placed on hold pending investigation.

HDBD is not responsible for withdrawal delays caused by banks or mobile banking providers. In such cases, please contact the HDBD support team.

5 Bonus & Promotion Terms and Conditions

HDBD offers a variety of bonuses and promotions. Each offer has its own specific terms. General bonus policies are outlined below:

• The welcome bonus applies to the first deposit only and can be claimed once per member.
• To cash out a bonus, the applicable wagering requirement (typically 15x–30x) must be fulfilled.
• Certain games may not be eligible for bonus play — full details will be specified in each individual offer.
• Bonus balances are non-transferable and will be automatically forfeited upon expiry.
• Multiple individuals from the same household or IP address may not claim bonuses.
• HDBD reserves the right to modify or cancel any bonus offer at any time.

6 Prohibited Activities

The following activities are strictly prohibited on HDBD. Anyone found in violation of these rules will have their account immediately suspended:

• Playing games using bots, scripts, or automated software.
• Colluding with other members to exploit or defraud the system.
• Opening an account with false information or committing identity fraud.
• Attempting to hack or gain unauthorized access to the HDBD system.
• Using HDBD for money laundering or any unlawful transfer of funds.
• Demeaning or harassing other members.
• Operating multiple accounts from the same device or network.

HDBD actively employs fraud detection technology to ensure member safety at all times. Any suspicious activity detected may be reported to the relevant law enforcement authorities.

7 Account Suspension & Termination

HDBD may temporarily or permanently suspend an account under the following circumstances:

• In the event of a breach of Terms & Conditions.
• Failure to complete KYC verification or providing false information.
• If evidence of fraud or suspicious activity is found.
• By court order or as required by law.
• At the member's own request (self-exclusion or permanent closure).

Upon legitimate account closure, any remaining real-money balance will be refunded; however, bonus balances and winnings derived from bonuses will not be returned. Members may also close their account at any time by contacting HDBD Support.

8 Privacy & Data Protection

HDBD places the highest importance on the privacy of its members' personal information. Our full Privacy Policy Here In summary:

• Your personal information is used solely for the purpose of providing our services.
• Your information is never sold or shared with third parties.
• All data is secured with SSL encryption.
• HDBD may be legally obligated to disclose information to authorities when required.

9 Responsible Gaming Policy

HDBD is firmly committed to responsible gaming. We operate on the principle that gaming is for entertainment, not a source of income. We provide our members with the following options:

• Set daily, weekly, and monthly deposit limits.
• Self-exclusion for a set period (1 day to 6 months).
• Option to permanently close your account.
• Referral to professional support for problem gaming.

Learn more on HDBD's Responsible Gaming page. We believe a happy and healthy member is HDBD's greatest asset.

Keeping minors away from gaming is the ethical responsibility of every adult member. Please enable parental controls on your devices and keep your login credentials secure.

10 Terms & Conditions Updates

HDBD reserves the right to amend, add to, or revoke these Terms & Conditions at any time. In the event of any significant changes:

• Members will be notified via their registered email address.
• A notice will be displayed on the HDBD platform.
• The effective date of any changes will be clearly communicated.
• Continued use of the platform after changes take effect constitutes acceptance of the new terms.

If you do not agree to the updated terms, you may contact HDBD Support to close your account and withdraw any remaining balance.

11 Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please contact the HDBD support team. We are available 24/7 to assist you.

• Live Chat: Use the live chat feature directly on the HDBD platform.
• Email: support@hdbd.pro (responses typically within 24 hours).

After a complaint is submitted, HDBD will endeavor to resolve it within 7 business days. Complex cases may take longer, but updates will be provided throughout the process.