HDBD Privacy Policy — How Your Information Is Kept Safe

1 What Data We Collect

Certain personal information is collected when you create and use your HDBD account. This information is needed to deliver the best gaming experience and to ensure your account's security. We only collect what is necessary — nothing more.

2 How Your Information Is Used

HDBD uses collected data solely for the purposes listed below. We believe data use should be transparent and limited — only the relevant information is used for each specific purpose:

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Completing KYC (Know Your Customer) verification.
• Personalizing and enhancing your gaming experience.
• Detecting fraud, money laundering, and illegal activity.
• Communications regarding promotions, bonuses, and offers (with your consent).
• Providing customer service and support.
• Monitoring account activity to promote responsible gaming.
• Meeting legal obligations and complying with regulatory authority directives.

HDBD never shares your data with third parties for marketing or analytics purposes. Any data used in our internal analytics is always anonymised and aggregated.

3 Data Sharing & Disclosure

HDBD respects your privacy. However, there are limited circumstances where sharing certain information may be necessary:

• Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
• Security Partners: Limited data is shared with specialist agencies to detect fraud and ensure cybersecurity.
• Legal Requirement: HDBD is required to disclose information upon a court order, government investigation, or request from a regulatory authority.
• Business Transfers: In the event of any merger or acquisition, HDBD members will be notified in advance.

Any third parties with whom data is shared are bound by strict confidentiality agreements with HDBD and may not use the information for any purpose beyond what is specified.

4 Cookies & Tracking Technologies

HDBD uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly. The types of cookies we use include:

• Essential Cookies: Essential for maintaining login sessions, security verification, and core site functionality. These cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: Used to understand which parts of the site are most visited. This information is anonymous.
• Marketing Cookies: To show you relevant promotions — you can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the HDBD platform to not function properly.

5 Data Retention Period

HDBD does not retain your data indefinitely. Each type of information is subject to a specific retention policy:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: up to 7 years, as required by law.
• KYC documents: up to 5 years after verification.
• Logs & session data: retained for up to 90 days.
• Marketing Communications: stopped immediately upon opt-out.
• Closed account data: retained for a maximum of 2 years from the date of closure.

After the specified retention period, data is securely deleted or fully anonymized so that you can no longer be identified in any way.

6 Your Rights

Under HDBD's Privacy Policy, you have the following rights. To exercise any of these rights, please contact the HDBD support team:

• Right of Access: You can request to know what personal information HDBD holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: In certain circumstances, you may request to restrict the processing of your data.
• Right to Data Portability: You can request to receive your data in a structured, portable format.
• Right to Object: You may object to marketing communications or to specific processing of your information.

7 Protection of Minors

HDBD strictly does not serve anyone under the age of 18. Collecting or processing personal data of minors is completely against HDBD's policy.

• Age is verified at the time of registration.
• Government-issued documents are required during the KYC process to confirm age.
• Any account suspected of belonging to a minor is verified immediately.
• If a minor's account is identified, it is closed and the parent or guardian is notified.

A note to parents: enable parental controls on your device and keep your login credentials secure to prevent your child from accessing HDBD.

8 Security Measures

HDBD has implemented both technical and organisational measures to keep your data secure:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — for data stored in the database.
• Two-Factor Authentication (2FA) — for account login.
• Real-time fraud detection system.
• Regular security audits and penetration testing.
• Strictly limited internal access — only authorized personnel can view your data.
• Employee privacy training and regular audits.

9 Privacy Policy Updates

HDBD may update this Privacy Policy from time to time. Changes may arise due to new legal requirements, new platform features, or improvements made with our users' best interests in mind.

• You will be notified via email or platform notification before any significant changes take effect.
• The effective date of the revised policy will be shown at the top of the page.
• Continued use of HDBD following any changes will be taken as acceptance of the updated policy.
• You have the right to close your account if you do not agree to the updated policy.

Previous versions of the Privacy Policy are available upon request from the HDBD support team. We believe in transparency and want you to always know how your information is being handled.

10 Contact & Complaints

For any questions, concerns, or requests regarding the Privacy Policy, please contact the HDBD support team directly. Our dedicated privacy team will handle your matter with care.

If your complaint is not resolved, you may escalate it to the relevant regulatory authority. HDBD always operates in compliance with the law and cooperates fully with regulatory bodies.